Jun
08
2008
They charge you even for check deposit?!
Posted by: Roy in banking, customer service, feedback & reviews, management, tags: banco de oro, bank, BDO, customer service, greed, policy, poor, SC, service charge, sm, Sy, teller, tycoon
I never thought I could have some complain… after all I was satisfied with the service so far. Save for the long waiting time (even in a very short line), their customer relations is commendable. Until one time I deposited a check intended for another branch’s account.
It used to be that I deposit cash when I have to pay suppliers with BDO account in other branches. And because I’m depositing cash I pay for service charge since this is an interbranch deposit. Being a former banker, I can understand that. Cash carried by the branches in their vaults carries costs for insurance, hence additional cash could cost additional insurance.
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