May
29
2008
I should know… I was a banker!
Posted by: Roy in banking, customer service, feedback & reviews, management, tags: banking, banks, eye-contact, feedback, money, money market, PNB, poor, savings deposit, service, smile, time deposit, trading
We went to PNB (Philippine National Bank) today to open accounts. My sister in Canada who’s helping me migrate there is sending money for me to use in the processing of my papers. Unfortunately, her choice of bank is PNB. Why unfortunately? You’ll see why as you read on.
We came at around 12:00 noon, there were few clients, so I guess we would have no problem. We will be opening two types of accounts - a regular savings account with passbook and a time deposit account. As we approached the counters and inquired, we’re fortunate to approach the right person to open our time deposit. For the regular savings account however, we were told to approach another clerk!
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