The House Of Puroy Enterprises

Today, I went to a McDonald outlet near my daughter’s school to buy her food. It was their school’s Christmas party, I decided to just buy her food from the fast food instead of bringing some from our house (like I can cook a decent meal for baon).

Anyway, my daughter Angel is studying at Holy Family and there are many fastfood outlets near their school, so I guess there won’t be any problem.
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“Within 24 hours sir” this was the promise of Digitel after making our payment last October 30, 2008 at their Nepo office. 96 hours and two calls to their customer service hotline later, still no internet connection.

I could have opted to change my internet service provider, but Digitel is too cunning. I have a two-year contract with them, if I terminate my internet service I will still be required to pay for the remaining number of months. Is that even legal?

If I don’t pay, even without my internet connection, my monthly dues will still pile up. Yes, that is Digitel’s system. Everything is always to their favor. Is that typical? Or is it because of the company’s owners?

That is the problem with most service companies, unless you start shouting at the top of your voice, your concern wouldn’t be attended to. Either that or you should be someone really important to be noticed.

Right now, I still don’t know how many 24 hours more will pass before I can get my internet connection back… if ever I get it back within my lifetime. I wonder if this can be elevated to DTI? (But then, that is another service institution isn’t it?)

I am very much tempted to write a post-SONA article (because I’m sure it will definitely help my search ranking ), but I want to write something positive and thus SONA might not be a good subject. And so I searched for another topic wherein I could be writing something positive.

Then I remembered, I’ve been meaning to write about the experience I had with BDO just a month ago. And this was with their Angeles-Nepo Branch where I have opened my account. I opened an account with BDO because I have applied for a Paypal account and some friends told me that a BDO account is accepted with Paypal.
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This afternoon, I got a call from Jollibee. It was regarding the customer complaint I sent their head office. I was surprised since this happened two months ago, and I haven’t received any feedback after that.

As I have written on my blog post regarding that incident, I got an acknowledgement email from their head office and a call from a certain Jenny from the store’s branch. Both seeking apology and saying that this matter would be looked upon. That’s it. After which, I haven’t heard from them again… until now.
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We went to PNB (Philippine National Bank) today to open accounts. My sister in Canada who’s helping me migrate there is sending money for me to use in the processing of my papers. Unfortunately, her choice of bank is PNB. Why unfortunately? You’ll see why as you read on.

We came at around 12:00 noon, there were few clients, so I guess we would have no problem. We will be opening two types of accounts - a regular savings account with passbook and a time deposit account. As we approached the counters and inquired, we’re fortunate to approach the right person to open our time deposit. For the regular savings account however, we were told to approach another clerk!

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I just registered my cellphone for BPI Mobile Banking, finally after years of seeking information on how this thing work. Bank branch personnels I have asked before are clueless about this and their customer service hotline gives too much a mouthful that you’ll definitely be lost along the way.

But I have been doing online banking for years now, so I guess informations must also be available on their website. So I browsed their site and found the informations I needed to register for this mobile banking. Registered my cellphone and account number and tried to give it a dry run while I still have a small balance in my account.

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