Posted by: Roy in Announcement, Business, HOPE, banking, customer service, feedback & reviews, management, mobile technology, tags: 2008, 2009, BDO, Business, feedback, Francis Kong, globe, house of puroy, jollibee, looking back, looking forward, mcdonalds, mobile, PNB, roysville, services, smart, technology
2008 saw me posting feedback and reviews of services that I have experienced and seen firsthand. From the water district’s system of charging their subscribers from their employees’ inefficiency, the CAP’s refusal to fulfill their obligations and the government’s indifference to the plight of the plan holders.
I have also blogged about how uninformed employees of Jollibee don’t know the mechanics of their promo. And this even has a follow-up because Jollibee keeps on calling me. Of course, my latest post about a fastfood was an incident brought about by a request for an extra ketchup.
Being a former banker, I know what to expect when I am on the receiving end of the service. That’s why I was so disappointed when I opened an account at PNB, and I was surprised when I was charged for a check deposit at BDO.
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Posted by: Roy in Business, feedback & reviews, mobile technology, tags: bills, buy, commerce, electronic, G-Cash, mobile, money, payment, sell, technolology, wallet
After my experiment with the mobile banking, I again set to embark on another technology available on my mobile phone. This time I tried to explore G-Cash. Maybe for those who have been using it for quite some time now, this isn’t so much a biggie. But for someone like me who’s use to doing things the traditional way, things like this could be so overwhelming.
I actually have enrolled to G-Cash even before I enrolled to mobile banking, but it is syntax driven. You have to memorize syntax and manually type them on your cellphone before sending them. But when I downloaded the menu for the mobile banking, I found out that there is also a menu for G-Cash that I can download. Cool!
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Posted by: Roy in Business, HOPE, banking, feedback & reviews, mobile technology, tags: banking, BPI, Business, control, financing, internet, mobile, money, online, real time, service, technology
I just registered my cellphone for BPI Mobile Banking, finally after years of seeking information on how this thing work. Bank branch personnels I have asked before are clueless about this and their customer service hotline gives too much a mouthful that you’ll definitely be lost along the way.
But I have been doing online banking for years now, so I guess informations must also be available on their website. So I browsed their site and found the informations I needed to register for this mobile banking. Registered my cellphone and account number and tried to give it a dry run while I still have a small balance in my account.
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