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Posts Tagged “internet connection”

It’s really is frustrating when your main source of income depends on the internet and you’re internet connection is going haywire. Makes you want to smash the monitor of your computer like you would a television (sounds familiar?).

For more than three weeks now, my internet connection has been very erratic and I have called Digitel to inquire about it. But before I called them, I got my PC checked and upgraded the memory of my computer (because I thought it was my PC’s fault before).

After fixing my computer and still getting the same problem, I called them and they informed me that there was a ‘network fault.’ What’s funny is that they asked me when my internet problem started. Imagine that, they know the problem yet they asked when it started?!
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I got my internet connection the same day I posted about how poor Digitel service is, although that post has nothing to do with the reconnection of my line. I posted that in an internet cafe after I went to the Digitel office.

Yes, I have to go to their office personally to follow-up my request. No thanks to their supposedly ‘Hotline‘ At the office, they didn’t even explain why the reconnection of my internet line was delayed, nor did they say there was already a follow-up from their hotline that was relayed to them (I called them twice, remember?)

Obviously, the hotline didn’t refer my concern to them, maybe that’s why didn’t bother to get back to me.

If I didn’t go to their office personally, maybe until now I am still blogging from an internet cafe.

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