Posts Tagged “globe”
Posted by: Roy in Business, customer service, feedback & reviews, mobile technology, money, warning, tags: 2346, autoload, cell phone load, globe, missing cellphone load, philippines, scheming ways
I could have been P100,000 richer, that is what I was told by the text message I recieved from Globe. The message said I could be the winner of the P100,000 prize for the week, but I still need to text their number - 2346
Now, anyone who knows Globe’s scheming ways knows that once you texted 2346, you will activate a subscription from anything that they are offering, and from then on you’ll be receiving text alerts wherein you will be charged P2.50 each!
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Posted by: Roy in Announcement, Business, HOPE, banking, customer service, feedback & reviews, management, mobile technology, tags: 2008, 2009, BDO, Business, feedback, Francis Kong, globe, house of puroy, jollibee, looking back, looking forward, mcdonalds, mobile, PNB, roysville, services, smart, technology
2008 saw me posting feedback and reviews of services that I have experienced and seen firsthand. From the water district’s system of charging their subscribers from their employees’ inefficiency, the CAP’s refusal to fulfill their obligations and the government’s indifference to the plight of the plan holders.
I have also blogged about how uninformed employees of Jollibee don’t know the mechanics of their promo. And this even has a follow-up because Jollibee keeps on calling me. Of course, my latest post about a fastfood was an incident brought about by a request for an extra ketchup.
Being a former banker, I know what to expect when I am on the receiving end of the service. That’s why I was so disappointed when I opened an account at PNB, and I was surprised when I was charged for a check deposit at BDO.
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Posted by: Roy in Business, customer service, feedback & reviews, mobile technology, money, tags: 222, autoload, balance inquiry, chocolate bars, christmas giveaways, G-Cash, gcash, gifts, globe, hack, missing load, mobile network, mobile technology, mugs, personalized, plates, poor service, ralph, stolen loads, system fault, t-shirts, transfer
I used to load my prepaid cellphone as I was getting inquiries on my personalized items every now and then, especially my personalized chocolate bars. My network provider is Globe, and I was having no problem as far as communicating with others is concerned, both with Globe and those with other network.
But one day, I noticed upon inquiry of my balance on 222, my load balance is not correct. What’s worse is that, I inquired it again after a few minutes, I got a different balance and this time it’s much lower than the first one.
Eventually, my load balance became zero, nil, and I haven’t sent a text nor called anybody. My reaction - GLOBE IS STEALING MY LOAD!
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Posted by: Roy in Business, HOPE, contest and promos, customer service, feedback & reviews, tags: 500, ads, advertisement, cheat, commercial, con, confuse, consumers, customers, globe, national bookstore, promos, safeguard, scam, shortchanging, sm-clark
Last Monday, May 19, we were at the National Bookstore in SM-Clark to buy some school supplies for this coming school year. Angel, my 10-year old daughter made sure to bring the Safeguard soap boxes to avail of discounts at the store - as the advertisement in the TV show. When we were paying our purchases which amount to over a hundred pesos, my daughter brought out the boxes. But the cashier told us that there is a minimum of P500 cash purchases before the discounts can be claimed.
Quite absurd and I must say, totally ridiculous because the TV commercial didn’t mention anything about the minimum purchase required. Seems to be that this the new trend in the promos now. Not divulging all the necessary information so customers won’t be able to avail of it. A way by companies to technically shortchanged the consumers.
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