Posted by: Roy in Announcement, Business, HOPE, banking, customer service, feedback & reviews, management, mobile technology, tags: 2008, 2009, BDO, Business, feedback, Francis Kong, globe, house of puroy, jollibee, looking back, looking forward, mcdonalds, mobile, PNB, roysville, services, smart, technology
2008 saw me posting feedback and reviews of services that I have experienced and seen firsthand. From the water district’s system of charging their subscribers from their employees’ inefficiency, the CAP’s refusal to fulfill their obligations and the government’s indifference to the plight of the plan holders.
I have also blogged about how uninformed employees of Jollibee don’t know the mechanics of their promo. And this even has a follow-up because Jollibee keeps on calling me. Of course, my latest post about a fastfood was an incident brought about by a request for an extra ketchup.
Being a former banker, I know what to expect when I am on the receiving end of the service. That’s why I was so disappointed when I opened an account at PNB, and I was surprised when I was charged for a check deposit at BDO.
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Posted by: Roy in Announcement, Business, Francis Kong, HOPE, management, seminars, tags: anger management, backstabbing, business matters, champions, cool, Francis Kong, NBA, philippine star, positivity, sunday, walt frazier
Here again is repost of Mr. Francis Kong’s article on the Sunday Business of Philippine Star. An article on backstabbing and how to handle it.
Remember Walt Frazier
BUSINESS MATTERS (Beyond the bottom line) By Francis J. Kong
Sunday, June 1, 2008
There are people in the work place whose favorite part of the human anatomy is the back. These are the people who love to back-stab and back-bite and they feel that the only way they can add value to themselves is to devalue others. They are in the work place, they are in organizations and they are also found in churches too.
What do you do when you are a victim of injustice?
What do you do when you are on the receiving end of a smear campaign? Ask me. I’ve got stories to tell. I am not speaking theory here but I am speaking based on actual experiences. These experiences are not exactly ecstatic for me but I sure am learning a lot from it.
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Posted by: Roy in Business, Francis Kong, HOPE, leadership, management, tags: Francis Kong, funny, john maxwell, leadership, management, memos, new, policies, repost, seminar
Reposted from Business Matters (Beyond The Bottom Line)
by Francis J. Kong
from the Business Section of Philippine Star
because sometimes the archive of Philippine Star doesn’t do its job and good article like this goes to kingdom come and forgotten… so to keep it alive I’m posting it here…
…and yes! I’m a fan of the guy 
New company policies
BUSINESS MATTERS (BEYOND THE BOTTOM LINE) By Francis J. Kong
Sunday, May 25, 2008
My good friends Neilz and Amijay sent me this material entitled: “New Company Policies” and it brought a smile on my face. I would like to share this with you.
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