Jun
01
2008
Is it really an advantage to have an Advantage card?
Posted by: Roy in Business, HOPE, contest and promos, feedback & reviews, management, tags: advantage, card, department store, disadvantage, feedback, irritant, loyalty, mall, promo, shoemart, sm
It really annoys me everytime I pay at the cashier of SM Department Store, cause she would always ask, “Sir, do you have an Advantage card?” to which I would always say “No!”. Her automatic follow-up then “Sir, would you like to have one?” Again - “No!” that should end it right? But no, it doesn’t… “Sir, you have substantial purchases, the points would all go to waste and…” “NO!” “but sir, the points would be credited to you immediately…” again “NO!” It’s irritating! Too much hardsell! Don’t they know the meaning of the word NO?!
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