Sign up for PayPal and start accepting credit card payments instantly.

Posts Tagged “customer service”

I am very much tempted to write a post-SONA article (because I’m sure it will definitely help my search ranking :) ), but I want to write something positive and thus SONA might not be a good subject. And so I searched for another topic wherein I could be writing something positive.

Then I remembered, I’ve been meaning to write about the experience I had with BDO just a month ago. And this was with their Angeles-Nepo Branch where I have opened my account. I opened an account with BDO because I have applied for a Paypal account and some friends told me that a BDO account is accepted with Paypal.
Read the rest of this entry »

Comments 4 Comments »

I never thought I could have some complain… after all I was satisfied with the service so far. Save for the long waiting time (even in a very short line), their customer relations is commendable. Until one time I deposited a check intended for another branch’s account.

It used to be that I deposit cash when I have to pay suppliers with BDO account in other branches. And because I’m depositing cash I pay for service charge since this is an interbranch deposit. Being a former banker, I can understand that. Cash carried by the branches in their vaults carries costs for insurance, hence additional cash could cost additional insurance.

Read the rest of this entry »

Comments 2 Comments »

Last Sunday, May 11, 2008, after I brought my son for a check up at AUF Medical Center, we went inside the Jollibee store just right beside the hospital. Perhaps because of the time, around 2:00PM, there weren’t any customers aside from a family eating on one of the table. Quite surprising because the Jollibee’s I’ve seen never experienced this.

PhotobucketAnyway, I went straight to the counter to order our food - one Yum with TLC meal and one jolly hotdog meal, both upsize on fries and drinks. And I was told that the burger and hotdog would just be delivered to our table (did I say there weren’t any other customers?) So my son and I and just sat at a table right beside a wall. While waiting for our sandwhiches and eating our fries, I noticed a poster on on the wall beside us. It was Jollibee’s 30th anniversary and the poster says that for every P130.00 food purchase entitles the customer to a free Jollibee food item or a discount coupon. And that the prize will be randomly chosen by their computers and printed together with the receipt. I don’t have our receipt with us yet as it will be delivered together with our sandwhiches, but I’m sure it’s worth P168.00 so it should qualify.

Read the rest of this entry »

Comments 1 Comment »