Posted by: Roy in Announcement, Business, HOPE, banking, customer service, feedback & reviews, management, mobile technology, tags: 2008, 2009, BDO, Business, feedback, Francis Kong, globe, house of puroy, jollibee, looking back, looking forward, mcdonalds, mobile, PNB, roysville, services, smart, technology
2008 saw me posting feedback and reviews of services that I have experienced and seen firsthand. From the water district’s system of charging their subscribers from their employees’ inefficiency, the CAP’s refusal to fulfill their obligations and the government’s indifference to the plight of the plan holders.
I have also blogged about how uninformed employees of Jollibee don’t know the mechanics of their promo. And this even has a follow-up because Jollibee keeps on calling me. Of course, my latest post about a fastfood was an incident brought about by a request for an extra ketchup.
Being a former banker, I know what to expect when I am on the receiving end of the service. That’s why I was so disappointed when I opened an account at PNB, and I was surprised when I was charged for a check deposit at BDO.
Read the rest of this entry »
2 Comments »
Posted by: Roy in Business, HOPE, banking, feedback & reviews, mobile technology, tags: banking, BPI, Business, control, financing, internet, mobile, money, online, real time, service, technology
I just registered my cellphone for BPI Mobile Banking, finally after years of seeking information on how this thing work. Bank branch personnels I have asked before are clueless about this and their customer service hotline gives too much a mouthful that you’ll definitely be lost along the way.
But I have been doing online banking for years now, so I guess informations must also be available on their website. So I browsed their site and found the informations I needed to register for this mobile banking. Registered my cellphone and account number and tried to give it a dry run while I still have a small balance in my account.
Read the rest of this entry »
No Comments »
Posted by: Roy in Francis Kong, HOPE, tags: beyond the bottom line, Business, conditioning, francis, hypnosis, kong, phil star, positivity, self, talk, visualization
By: Francis J. Kong (Reprinted here with permission from the author)
From BUSINESS MATTERS (Beyond the bottom line)
Philippine STAR BUSINESS Section
Sunday, March 09, 2008
Do you ever talk to yourself?
I do and I bet you do too.
Almost all of the famous and successful motivational speakers agree that talking to one’s self is a very healthy exercise.
I believe that. However… if you talk to yourself and find yourself saying “HUH?” I think you’ve got a problem. Learn to talk to yourself in a positive way, but keep your voice volume down.
But if you are shaking your head in self-denial telling me that you have not talked to yourself, ask yourself this question. What do you do or better still, what do you say when you are driving and that ugly bulky bus muscles his way into your lane? Get the point?
Read the rest of this entry »
No Comments »
Entries (RSS)