Erratic internet connection part 2
Posted by: Roy in Philippine, customer service, feedback & reviews, tags: customer service, digitel, erratic internet connection, intermittent, philippines, poor service
Sure, there were rains these past few days, but none really so strong that could cause severe damages to phone lines, electric wires and the likes. So, why am I having intermittent internet connection again?!
It’s really is frustrating to be ‘hanged’ in the middle of your work and finally be met by the sign “Problem Loading Page.”
So, what’s the problem with Digitel again this time?
No, I didn’t bother calling them… yet. Why? Because I hate to be patronized with the scripted words “I’m sorry for that inconvenience, sir.” and “Is there something else I can help you with, sir?”
Really now, with companies with such technologies, you would at least expect that they would inform whenever they are doing some maintenance work in their lines… but nada!
You’ll just know it when call them after being frustrated by erratic internet connection.
But fail to pay your dues, and you’ll surely hear it from them.
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