Erratic internet connection part 2
Posted by: Roy in Philippine, customer service, feedback & reviews, tags: customer service, digitel, erratic internet connection, intermittent, philippines, poor service
Sure, there were rains these past few days, but none really so strong that could cause severe damages to phone lines, electric wires and the likes. So, why am I having intermittent internet connection again?!
It’s really is frustrating to be ‘hanged’ in the middle of your work and finally be met by the sign “Problem Loading Page.”
So, what’s the problem with Digitel again this time?
No, I didn’t bother calling them… yet. Why? Because I hate to be patronized with the scripted words “I’m sorry for that inconvenience, sir.” and “Is there something else I can help you with, sir?”
Really now, with companies with such technologies, you would at least expect that they would inform whenever they are doing some maintenance work in their lines… but nada!
You’ll just know it when call them after being frustrated by erratic internet connection.
But fail to pay your dues, and you’ll surely hear it from them.
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My Sir also have the same problem with Digitel. He cut the internet connection already. You need to complain and complain so that they can improve their service.
I did Paige… I don’t if it’s just coincidence… but my problem got worst!
Sir, I apologize for any inconvenience this has caused you. Our hamsters are looking into the problem, and the gerbils are biting them in the behind just as hard as they can to make them run faster. You realize that the real problem is, we pay them in food pellets and make them lick water from the communal water fountain. But I assure you, Sir, we will have them whipped into shape soon, or we will bring in the consultant Guinea Pigs to show them how it’s done.
lol! very funny Holly