Comments on: How much for the ketchup? http://houseofpuroy.168center.com/2008/12/19/how-much-for-the-ketchup/ The home of ideas, the home of creativity, the home of expressions, the home of HOPE Sat, 20 Mar 2010 21:11:30 +0000 http://wordpress.org/?v=2.5.1 By: happymeal http://houseofpuroy.168center.com/2008/12/19/how-much-for-the-ketchup/#comment-5379 happymeal Fri, 18 Sep 2009 05:35:03 +0000 http://houseofpuroy.168center.com/?p=66#comment-5379 Head Office Address:Mc.Donalds Golden Arches Development Corporation 17th Floor Citibank Centre, Paseo De Roxas Avenue, Makati City Telephone No.: (632) 888-8500 Head Office Address:Mc.Donalds

Golden Arches Development Corporation

17th Floor Citibank Centre, Paseo De Roxas Avenue, Makati City
Telephone No.: (632) 888-8500

]]> By: cheekygirl http://houseofpuroy.168center.com/2008/12/19/how-much-for-the-ketchup/#comment-4525 cheekygirl Thu, 25 Jun 2009 19:12:35 +0000 http://houseofpuroy.168center.com/?p=66#comment-4525 Yeah, actually I'm a bit disappointed to their website as well. Considering the fact THEY'RE MCDONALD's... No contact page and complaints, just pure promorions and deliveries. Is this their one way of saying we're McDonald's NA KASI? I was once a service crew of McDonald's and the truth is, it's 1 of the policies (about the ketchup packets) but I still remember very well that you have to explain it 2 d cust first and if they still insist, give them. I AM ALSO LOOKING FOR THE COMPLAINTS section coz I know their survey forms won't help. managers can throw the negative sheets so I went to their website. It only says I am being logged then that's it!!! That's too much cost cutting though... (not hiring web developers for their site?) Yeah, actually I’m a bit disappointed to their website as well. Considering the fact THEY’RE MCDONALD’s… No contact page and complaints, just pure promorions and deliveries. Is this their one way of saying we’re McDonald’s NA KASI? I was once a service crew of McDonald’s and the truth is, it’s 1 of the policies (about the ketchup packets) but I still remember very well that you have to explain it 2 d cust first and if they still insist, give them. I AM ALSO LOOKING FOR THE COMPLAINTS section coz I know their survey forms won’t help. managers can throw the negative sheets so I went to their website. It only says I am being logged then that’s it!!! That’s too much cost cutting though… (not hiring web developers for their site?)

]]> By: Roy http://houseofpuroy.168center.com/2008/12/19/how-much-for-the-ketchup/#comment-4094 Roy Sat, 16 May 2009 12:51:38 +0000 http://houseofpuroy.168center.com/?p=66#comment-4094 ang saklap naman nun. I checked website nila (mcdo Phil), wala ngang contact page, pati na rin yung international site nila. I suggest you go directly to the DTI office to file a complain against them ang saklap naman nun.

I checked website nila (mcdo Phil), wala ngang contact page, pati na rin yung international site nila.

I suggest you go directly to the DTI office to file a complain against them

]]> By: singlemom http://houseofpuroy.168center.com/2008/12/19/how-much-for-the-ketchup/#comment-4093 singlemom Sat, 16 May 2009 11:16:21 +0000 http://houseofpuroy.168center.com/?p=66#comment-4093 para sa mga mommies na magcecelebrate ng Birthday Party nila sa McDo Pateros o kaya Baptismal Party paalala lang base on my experience nagcelebrate ng baptismal Party doon yung baby ko at walang kakwenta kwenta sabi nila may banner pero wala naman tpos ang mga tables pa dikit dikit at ang supervisor napakayabang nagpadagdag kami ng food kung umasta at ang service ng mga crew walang kwenta din grabe puro sakit lang ng ulo inabot namin 30 minutes inantay yung food samantalang fully paid namin yun ang linaw linaw ng usapan tapos parang isquater ang ayos walng kabuhay buhay kung hindi lang fully book Jollibee nagjollibee sana kami. yun lang kasi ang malapit sa simbahan. Ayoko ng maulit ang nangyari sa amin sa iba halos 10k nagastos namin tapos ganun lang haysss ang sama nila after ng nangyari never na akong bumili sa MCDO PATEROS. Yung ibang branch naman ng MCDO okay ang service. ano ba email ng customer service ng MCDO?? san ba ako dapat magreklamo?? di ko mkita sa web email add for complaints para sa mga mommies na magcecelebrate ng Birthday Party nila sa McDo Pateros o kaya Baptismal Party paalala lang base on my experience nagcelebrate ng baptismal Party doon yung baby ko at walang kakwenta kwenta sabi nila may banner pero wala naman tpos ang mga tables pa dikit dikit at ang supervisor napakayabang nagpadagdag kami ng food kung umasta at ang service ng mga crew walang kwenta din grabe puro sakit lang ng ulo inabot namin 30 minutes inantay yung food samantalang fully paid namin yun ang linaw linaw ng usapan tapos parang isquater ang ayos walng kabuhay buhay kung hindi lang fully book Jollibee nagjollibee sana kami. yun lang kasi ang malapit sa simbahan. Ayoko ng maulit ang nangyari sa amin sa iba halos 10k nagastos namin tapos ganun lang haysss ang sama nila after ng nangyari never na akong bumili sa MCDO PATEROS. Yung ibang branch naman ng MCDO okay ang service. ano ba email ng customer service ng MCDO?? san ba ako dapat magreklamo?? di ko mkita sa web email add for complaints

]]> By: grace http://houseofpuroy.168center.com/2008/12/19/how-much-for-the-ketchup/#comment-1828 grace Mon, 29 Dec 2008 08:58:21 +0000 http://houseofpuroy.168center.com/?p=66#comment-1828 we're kinds lucky down here in cagayan de oro. i have never met an awful service staff from any of the fastfood chains. they are always so polite. sometimes though, i just don't get how they mumble their "scripts" we’re kinds lucky down here in cagayan de oro. i have never met an awful service staff from any of the fastfood chains. they are always so polite. sometimes though, i just don’t get how they mumble their “scripts”

]]> By: Roy http://houseofpuroy.168center.com/2008/12/19/how-much-for-the-ketchup/#comment-1815 Roy Tue, 23 Dec 2008 22:41:41 +0000 http://houseofpuroy.168center.com/?p=66#comment-1815 Well, it was a hectic day with all parents buying food for their kids. kaya medyo nagmamadali ako. One more thing these people lack is projection, maiiwasan yung long queue at paghihintay ng 15 minutes (na lagi namang lagpas ng 15 minutes) if they have projection. Besides, sa tutuo lang, di rin ako bilib sa mga managers ng mga fastfood outlet na ito. Well, it was a hectic day with all parents buying food for their kids. kaya medyo nagmamadali ako. One more thing these people lack is projection, maiiwasan yung long queue at paghihintay ng 15 minutes (na lagi namang lagpas ng 15 minutes) if they have projection.

Besides, sa tutuo lang, di rin ako bilib sa mga managers ng mga fastfood outlet na ito.

]]> By: Snow http://houseofpuroy.168center.com/2008/12/19/how-much-for-the-ketchup/#comment-1814 Snow Tue, 23 Dec 2008 18:01:55 +0000 http://houseofpuroy.168center.com/?p=66#comment-1814 I agree with Bloggista... I also believe that customer is always right because apart from the product, you also provide them with customer service. I used to be a 'service crew' in my college years so this quite disturb me. Hey, a single packet of ketchup wasn't a big deal to begin with. :( Anyway Roy, the next time she did this to you. Go directly to the manager and say what happened. As a customer, you have the right to complain as the service crew that don't obey with the customer service guidebook is subjected to suspension or termination. I agree with Bloggista…

I also believe that customer is always right because apart from the product, you also provide them with customer service. I used to be a ’service crew’ in my college years so this quite disturb me. Hey, a single packet of ketchup wasn’t a big deal to begin with. :(

Anyway Roy, the next time she did this to you. Go directly to the manager and say what happened. As a customer, you have the right to complain as the service crew that don’t obey with the customer service guidebook is subjected to suspension or termination.

]]> By: bloggista http://houseofpuroy.168center.com/2008/12/19/how-much-for-the-ketchup/#comment-1811 bloggista Sun, 21 Dec 2008 11:45:08 +0000 http://houseofpuroy.168center.com/?p=66#comment-1811 That's pretty awful bro. I think there's something wrong with how these new generations of service crews are trained. When I was once a service crew way back in College, we were told to always keep a smile - even if you're tired. When I was working - in the world of Marketing and Consulting - my Mentor only gave me two rules to follow: 1st - The Customer is always right... 2nd - If the Customer seems hard to deal with - and seems to be wrong - go back to rule number 1. That’s pretty awful bro. I think there’s something wrong with how these new generations of service crews are trained. When I was once a service crew way back in College, we were told to always keep a smile - even if you’re tired.

When I was working - in the world of Marketing and Consulting - my Mentor only gave me two rules to follow:

1st - The Customer is always right…
2nd - If the Customer seems hard to deal with - and seems to be wrong - go back to rule number 1.

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