Thank you very much for dropping by my blog!

The Manager
Human Resource Division
Banco De Oro

Dear Sir/Madam,

Good Day! With all due respect your Assistant Manager in the name of Zenia Perez, assigned in your Banco De Oro, Intramuros Branch, #3 Magallanes Drive needs an Interpersonal Relationship Seminar. Mrs. Perez is very sarcastic when I inquired on a cleared MC, in fact she doesn’t even know that MC’s are monitored through outstanding MC’s and MC’s cleared. She erroneously answered at first that the MC’s doesn’t go back to the issuing branch (overheard from telephone), in the end she refused other means to verify the MC numbers and would like to have the application faxed. She’s making life difficult for clients, I am right now in my office in a meeting and doesn’t have the application but I have here the details of the MC. Why not just look through your computer and have the MC verified. We just wanted to know if the MCs we purchased were already negotiated. I don’t think there are other particulars in the MCs she needs when we are willing to give out the date, amount, and payee, which is an embassy. I hope you’ll find time to deal with this kind of behavior. I am a depositor in your bank. My first cousin also works in Equitable PCIB. I don’t know what she’s thinking or just plain ignorance and I see no reason that exposes the bank to losses. I am also a banker. She told me that the Cashier is in charge with balancing of MCs which is a plain lie, usually new accounts staff handles the MC issuance and accounting of those issued and cleared.

Thank you very much and hoping for your prompt action.

Concerned BDO Client